IP Telephony

Quick Communication is a necessity for any huge company to function efficiently. But buying a sim card or a telephone line for every employee is an expensive option. That's where EPABX comes in, It provides a private Branch network that can use between telephones of a company exclusively.
1.EPABX (Electronic Private Automatic Branch Exchange)
EPABX is a revolutionary cost-cutting alternative to maintaining various telephone lines for internal communication in a large company, furthermore, it can also be used for conference calling and external calling. Some of the Commonly known features of an EPABX system are Automatic call distribution and Directory Services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name). It includes call forwarding on the absence or business of employees. This also includes call transfer. Our services also have call waiting and Music on hold. And other services such as Conference calls and Speed Dialing :
2. VoIP [ voice over Internet Protocol]
Voice over Internet Protocol is an Internet Protocol that uses the Internet instead of a telephone provider. Once again, it is another revolutionary cost-cutting measure for the Industry as it is no longer necessary to keep a telephone line and pay for it. We at Epsilon make sure that you get this along with internet services which are enough to meet your business needs. Offering the same services as an EPABX and voicemails are saved in emails, you can also reply to them in emails, The ability to start a Video Call is a plus! Our sole aim is to make the communication process smoother. Our team ensures that the devices we install are in place at all times.
3. Conferencing System
The conferencing system involves devices that are complementary to one another. It involves multiple user interfaces to connect different departments in the organisation. Conferences can be of multiple types. It involves basic two types of conferencing. Video conferencing and Voice conferencing. Video conferencing involves audio-visual interfaces that connect people on a common medium from distant places. This can be done utilising devices having a setup of cameras and microphones. It is crucial when one has to be quick towards decision-making. These days it can be outsourced to different companies. It involves a completely different setup than that of regular calls. One can also give presentations using this mode of communication. It is extremely important to understand that this mode of communication must go smoothly.
4. Business Communication
The client is one of the most important stakeholders in any corporate organization, and maintaining a standardised Business Communication system with them, of which maintaining its mode is the most crucial part. The acronym for it is formal communication. It helps generate leads and also helps identify Targeted Audience. We at Epsilon improvise/provide you with strategically organising your leads with proper follow-ups. We target to achieve your company requisites along with orderly maintenance of Business prospects. We with our well-established networks which comprise forums such as India-Mart, Trade India, and Just dial and services such as Factory Visits, sales execution and telecalling, will help you not only generate but maintain your leads. This will help you locate important aspects such as Prospect Clients, Leads and their Status in one place.
5. Onboarding and creating standards
Onboarding and creating standards include the physical transfer of goods from one place to another, it includes mediums of transportation such as trains, buses, etc. It helps to create both place & time utility